Returns & Exchanges
At CPAP Machines Canada, we want you to be completely satisfied with your purchase. If your item is not the perfect fit, you can return or exchange any unworn, unwashed items with original tags within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and postal code to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
Attach the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.
Drop Off and Track
Take your package to any Canada Post location and keep your receipt to track your return until it reaches our warehouse for processing.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing